Call - Raj Kumar Grover : 9810125734 | sales@pharmatechdistributors.co.in

Welcome To Pharmatech Distributors - Complete Healthcare Store!

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Customer Services

Shipping & Delivery
The rate charged for the shipping of your order is based on the weight and volume of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to. Times to ship mentioned on our website against each item are indicative and approximate values only and some times due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.
ii. If, for any reason, there is going to be a delay in shipping because a item is out of stock or If there is an unusual delay in filling an order, we will notify you. However any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. In case some goods are out of stock, we may choose to deliver your order in separate parts, with your consent.

Privacy & Security
We at Pharmatech Distributors adhere to a strict professional code of ethical conduct in the handling of your personal information. Read below to review how we safeguard your relationship with us. Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

We use the information you provide about yourself when placing an order only to complete that order, to contact you with regard to your order, to respond to email inquires, or to send an email newsletter. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete the order. We use customer’s email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form. We use non-identifying and aggregate information to better design our website and to share with advertisers but we would not disclose anything that could be used to identify individuals. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Our Credit Card processor, DirecPay (soon to be addres) is one of the most secure online payment gateway. We don’t collect or store your Credit Card information on our server. You can access all your personally identifiable information that we collect online and maintain by accessing Your Account on any page. You can correct factual errors in your personally identifiable information by editing it online. To protect your privacy and security, we require that you select a password, and then log on using that password to access or change your information. (Customer’s personal info could be modified and not order related info)

Returns & Replacement
Any item ordered by you (customer) is subject of availability. We reserve complete rights to remove or alter any product offering with or without any prior notice to anyone. Exchange Rates (Currency conversion) Currency conversation rate on our website may differ from the other currency conversion services like xe.com, google currency convertor etc. because our exchange rates are based on the exchange rates offered by our payment processing agencies. Octroi/Import Duties/Custom Charges/VAT Octroi charges might be applicable & levied by your local state’s department. Please note that we are responsible for only shipping charges and all other local charges/taxes (if any) will be borne by the customer, in addition to the total order amount paid. No Return/Refund Requests/Chargeback cases will be entertained in case you are charged local charges, as per your local state department.
please do not receive the same and return it to the courier person. If you receive a parcel, which you think is not appropriately packaged or you have recieived it in broken condition kindly intimate us atsales@pharmatechdistributors.co.in  within 3 working days of receiving the same. We will replace that order to you without any delay.

Ordering
Online Orders: When you order online you will be helped through the process by simple instructions on the Site. You may review your order and confirm or correct it prior to finally placing your order. You place your order request for goods from the Site by clicking on the Submit button at the end of the online order process. When you have placed your order we will send you an email acknowledgement providing you with the details and value of your order, which has been debited to your credit card.

Payments & Pricing 
Payments: You may pay using credit card, debit card, net banking, Itz card or any leading card. When paying by credit card you confirm that the credit card that is being used is yours. All cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorize payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.

Viewing Orders
Online Orders: When you order online you will be helped through the process by simple instructions on the Site. You may review your order and confirm or correct it prior to finally placing your order. You place your order request for goods from the Site by clicking on the Submit button at the end of the online order process. When you have placed your order we will send you an email acknowledgement providing you with the details and value of your order, which has been debited to your credit card.

Updating Account Information
Your Personal Information: By submitting your details on our website you warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. Please see our Privacy Policy regarding the treatment of your personal information. If your personal information changes please notify us immediately by contacting Customer Service on 91-9810125734 or 91-9811300722 (Monday to Saturday 10 AM to 8 PM) or email us sales@pharmatechdistributors.co.in . Alternatively, you can update your details through the "My Account" page. You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorized by you, you should contact us immediately.You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use. We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in Pharmatech Distributors best interests to do so.